The rude people in open-source

Everything of a open source approach is great but one thing! But when it comes to feedback and feature request the rude people in open-source comes to life. From a developer point of view there is a very interesting and hard to solve problem. Most, if not all, of these projects starts with a developer wanting to fix something for him/her self. Happy and content they share their work on the (BIG-tech) Github page under MIT license. First question for me is, why Github?! The owner of this platform do not respect your privacy and/or work github-privacy-policy. I will leave it at this, but as I stated many times, there are NO FREE services!

Where the problem starts

If the Github page stays in small/medium traction things are almost always fine. And there comes some small requests and often people behave nicely. But given that the software gains popularity, there is a high risk that the bad manners starts. Someone needs/wants/demands a feature that you don’t particularly need your self. And the questions among the tickets gets more and more FAQ like, even though you provide extensive documentation. And if you answer that they should not post the FAQ questions. Or god forbid say no to a feature request the real problems start. Developer time is not everyones property! We should get payed for our time if we do things that are outside our own scope IMO. If you as a user want something other than what exist you should look into doing the work yourself!

Code at Botwork

What we want to do with this problem is not to limit the use of OS code/software! We do however want to limit the feedback-loop a little bit. We can share the code under the selected license, either fully open publicly or only the end-result software. But for tickets, feature requests or the like we set up a paywall! If someone really want a feature or have a question outside a project-FAQ. This someone should be willing to pay for it! As your project starts to drive users to your project-page.

Get payed for your work and leave the rude people in open-source behind

You the developer should in all honesty get something back for their efforts. We provide a way for developers and organizations to do this without more effort then move your code to us. When users start giving feedback to your code. We will give you an proportional payment per unique user that writes a ticket in your project. And more than that, you will have your code in a privacy-first setup.

This is an individual contract between you and botwork and may look different for each project.

If this sounds good. Or if you have any questions about this setup feel free to contact us for more information.

We believe in fairness and transparency

Therefore, all our financial transactions are fully transparent for our customers. Once a month, you will receive a comprehensive report detailing the usage of your hard-earned money. This approach allows us to maintain trust and foster an equitable environment for everyone involved. We strongly believe that just as you should be able to see what your data is used for. You should see what your hard earned money is paying for!

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